Returns & Exchanges

At Notre, we strive to provide a seamless shopping experience and accept returns on unworn, unwashed items within 14 days of the delivery date. Please ensure all original tags and packaging are intact to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in the original shipping box and include all designer packaging, such as dust bags and authenticity cards.

3

Attach the Label

Print the prepaid shipping label provided via the portal and affix it to the outside of your package, ensuring any old labels are covered.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing